How do we protect your information?

Vivid Art Studioz have a number of security measurements that are strategically followed and enforced at all times, ensuring any and all information and data that is shared between the two parties is confidential and secured.

Vivid Art Studioz resources and security infrastructure relies on a number of mixed On-premises, Off-premises and cloud based secure servers. With Vivid Art Studioz Secure Socket Layer (SSL) technology, clients and other individuals information such as credit information is placed under an encrypted process to help secure transactions.

Only authorized individuals have the right to access the database that is associated to any forms of payment gateway providers, databases, and other sources of company data.

Every transaction conducted between (client and Vivid Art Studioz shall have a transaction ID which a client may use to track the status of their order or the services that they have obtained from Vivid Art Studioz. Furthermore, it is essential to provide clients with such record in order to ensure the integrity of the order and shall grant a copy of an invoice to the client for his / her record keeps.

First 14 days after completion of an order

Vivid Art Studioz shall keep all client information (include project specifications and details) while the project / or requirements are ongoing between both parties. Upon completion of such required project, Vivid Art Studioz have the right to hold your information for 14 business days. After a completion of the 14 days, Vivid Art Studioz system will self-automatically delete your specifications and details from our servers. However, during this stage, customer can request for their data from our servers.

After 28 Days

By the 28th mark, Vivid Art Studioz will permanently delete all personal data information exception for client name and email address. This is for the purpose to offer our clients new services, and or special promotions that may be relevant to the client’s interest. In order for the client to remove themselves from receiving special promotions or emails, client must reply “NO”, in order to permanently disable notifications or special promotional emails from Vivid Art Studioz.